Terms of Service

Effective date: July 8, 2026 · Applies to octo.ai

These Terms of Service (“Terms”) govern access to and use of the Octo enterprise AI operating system (“Service”) provided by Octo Inc. (“Octo”, “we”, “us”). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

1. Definitions

• “Service” means the Octo platform, including Workspace, Octo Company OS, Approval Center, Mission Control, Model Gateway, and Audit & Evidence features.
• “Account” means the account you register to access the Service.
• “Plans” means the Starter (L0), Pro (L2), and Enterprise (L3) subscription tiers.
• “Your Content” means data, documents, and configurations you upload or create using the Service.

2. Account eligibility

You must have legal capacity to contract. You are responsible for maintaining the security of your credentials and for all activity under your Account.

3. Acceptable use

You may not use the Service for unlawful activity, to upload infringing or harmful content, to attempt unauthorized access, or to interfere with the Service or other users.

4. Plans, billing and refunds

Plans and pricing are posted at octo.ai/pricing. Fees are charged in USD monthly in advance. Refunds are handled per our Refund Policy.

5. Intellectual property

Octo retains ownership of the platform, software, interfaces and brand. Your Content remains yours. You grant Octo a limited license to use it solely to provide the Service.

6. Limitation of liability

The Service is provided on an “as available” basis. Octo is not liable for indirect damages arising from misuse, third-party failures, or events outside our reasonable control.

7. Termination

We may suspend or terminate access for violations of these Terms. You may cancel your subscription at any time.

8. Changes

We may update these Terms and will post the revised version with an updated effective date. Continued use constitutes acceptance.

9. Contact

Questions: hello@octo.ai.